Frequently asked questions

/

FAQ

FAQs

We use USPS shipping service to delivers shipment.

We currently provide shipping only within USA.

We use USPS shipping service that delivers shipment within 1-3 business days.

We accept PayPal and all major credit cards such as VISA. Master Card.

Buying online is 100% safe. We encrypt all the payment information and deployed multi-factor authentication technology for identity protection.

Please contact us if you want to cancel or change your order. You can send us email at: contact@netxtgenhomez.com or call us at 1-800-988-8757.

USPS Tracking Number will be provided once order is processed. You can go to USPS site and track the package.

You do not need account in order to place an order. You can checkout as guest.

You can use Contact Us link on our website (https://nextgenhomez.com/contacts/) or send us an email: contact@nextgenhomez.com

You can initiate return order by Login to your account. Under Orders, you should see View and Return option. Please follow Return option in order to initiate the return.